Privacy Policy

This website is operated by ClearSkin Labs Limited (company number 17146159, registered in England and Wales), trading as ClearSkin Labs. We are the data controller for any personal information described on this page. Statutory company details are on the Company Information page. You can contact us at info@clearskinlabs.co.uk.

This website is an information site. It does not have user accounts, contact forms, comment features or a checkout, and it does not take payments.

• We do not set cookies or use similar technologies on this website. See the Cookie Policy.
• We do not use analytics, advertising or social-media tracking tools.
• Fonts, images and video are served from this website itself, not from third-party servers.

If you email us, we receive your email address, your name if you include it, and the contents of your message. We use this information only to reply to you and to deal with your enquiry. Our lawful basis is our legitimate interest in responding to people who contact us. We keep correspondence only for as long as it is needed to handle your enquiry and any follow-up.

Like almost every website, the servers that deliver this site record standard technical logs when pages are requested — for example the IP address of the requesting device, browser type and the pages and files requested. These logs are used to keep the website secure and working, under our legitimate interest in operating it. They are not used to build profiles of individual visitors.

Our products are sold through Amazon UK. When you follow a “Buy on Amazon” link you leave this website and go to amazon.co.uk. Anything you do there — browsing, purchasing, reviewing — is governed by Amazon’s own Privacy Notice and Conditions of Use, not by this policy. We do not receive personal information from Amazon about who has visited our listing.

We do not sell personal information. We share it only with the service providers that host this website and our email, so that the site and our email can function, and where the law requires us to.

Under UK data protection law you have rights over your personal information, including the rights to request access to it, to have it corrected or deleted, to restrict or object to how it is used, and to data portability. To exercise any of these rights, email info@clearskinlabs.co.uk. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

If the way this website works changes — for example, if we introduce analytics or a contact form — we will update this policy and the date at the top of the page before the change takes effect.